1. Return Eligibility

• If you’re not completely satisfied with your order, you can return it for a refund within 15 days of delivery.
• Items must be returned in unworn, unwashed condition with the original tags attached.
• Items shipped in DC Luxury-branded boxes should be repacked and shipped back as received.
• Purchases from Official Website Only: We only accept returns for purchases made at www.dcluxury.biz.

2. Return Process

• Using Our Prepaid Return Label: Refunds will be credited back to your original payment method for the merchandise purchase price, minus a $10.00 shipping charge for each use of our prepaid shipping labels.
  Click here: Start a Return to process and generate your prepaid return label and return receipt.
• Refund Processing: Once your return is received and inspected, the refund will be processed within 7-10 business days, and you’ll be notified via email.
  Please note, your bank or credit card provider may take additional time to post the transaction to your account (up to 2 weeks).

3. Alternative Return Method

Using Your Own Shipping Method: You may also pay to return your item using the shipping method of your choice. Please include your packing list and a detailed reason why you are requesting a refund and ship to:

DC Luxury
13475 Atlantic Blvd Unit #8, Suite M769, Jacksonville, Florida 32225
9044252593

4. Frequently Asked Questions (FAQ)

How will I know when DC Luxury receives my return package?
As soon as we receive and process your return, we will email a confirmation to the email address you provided on your original order. Note, if there is a refund due, this refund will be noted in your email confirmation and typically shows up on your credit card account within 10 business days (depending on your credit card) or by your next credit card statement.

When should I expect to receive an email confirmation that my return package has been accepted and processed?
Allow 1-3 weeks for your return to be processed. This takes into consideration the transit time of the return package back to us, a full warehouse inspection of the returned item(s), and credit processing of your return paperwork. As soon as your return is processed, you will receive an email confirmation.